From the moment you see an item for sale on our website until it reaches your home several processes occur.
Disposal all the necessary information:
It is prohibited the sale or provision of alcohol to minors of 16 years (Article 2 of dl 9/2002 of 24 January).
All prices are given in € (Euros) and include the VAT.
Order processing and respective notices
Following the consummation of the purchase, the customer will receive an e-mail confirming the receipt of the same. Within a maximum of 2 working days you will receive new e-mail confirming acceptance of your order.
Collection and conveyance of parcels
You will have two different payment methods (Visa and Paypal) and must choose one of them according to your preference. You are given an opportunity to raise orders on hand at the premises of Christie's (Vila Nova de Gaia, Portugal), as a way of saving costs. For all other cases, Christie's applies a participation in transportation costs 20.00 € for shipments of 6 bottles and provides transport from 12 bottles. All orders must be multiple of 6 bottles.
Conditions and transport packaging
Christie's offers suitable containers for the transport of goods, developed with the specific purpose of effectively protect their content. In case of any damage, please contact us immediately for firstname.lastname@example.org. We will try to resolve the situation promptly.
If you want to return your purchase, you must immediately send an email to email@example.com, with the reason for the return. After sending you will be informed about how to proceed with the said return. This should be done within 14 days after receipt of the same and only the good that is in proper condition will be accepted.